Shipping policy
Shipping Policy
At Shamash Candle Studio, we want every order to arrive safely, swiftly, and in perfect condition—because your candles deserve a smooth journey from our studio to your home.
📦 Order Processing
We carefully prepare each order with love and care. Most products are shipped within five (5) working days from the moment your order is received. If we anticipate any delay (e.g. during peak seasons), we’ll notify you as soon as possible.
🚚 Shipping Method & Costs
We ship all orders via Geniki Taxydromiki & Box Now, trusted partners for fast and reliable delivery across Greece.
Our shipping fees are based on the total value of your order:
| Order Value (€) | Shipping Cost (€) |
|---|---|
| €0.00 – €28.00 | €3.00 |
| €28.01 – €65.00 | €6.00 |
| €65.01 – €99.99 | €9.00 |
| €100.00 and above | Free of charge 🎉 |
Shipping costs are automatically calculated at checkout, so there are no surprises.
⏱️ Estimated Delivery Times
Once shipped, your order will typically arrive within the following timeframes:
- 1–2 working days for Attica
- 2–4 working days for the rest of mainland Greece
- 4–5 working days for remote or hard-to-reach areas
Please note that delivery times may vary slightly during holidays or under special circumstances (e.g. weather conditions or courier delays). We appreciate your patience!
📍 Shipping Area
Currently, we ship within Greece only. If you’re located abroad and interested in our products, feel free to reach out—we’d love to hear from you and explore possibilities.
If you have any questions about your order, shipping, or delivery times, our team is always here to help. Just send us a message at info@shamashcandlestudio.com and we’ll be happy to assist.
🕯️ Thank you for choosing Shamash Candle Studio—your glow means the world to us.